Can I keep a damaged model and receive compensation?

If your model arrives damaged and you would prefer to keep it, please contact us within 14 days of receiving your order and send your order number plus 1 or 2 clear photos or a short video of the issue. Once reviewed, we may be able to offer a suitable option such as store credit or a partial refund depending on the damage. If you would rather not keep the item, we can review return, replacement, or refund options instead.