International orders are now sent on a DDP basis, which means duties and taxes are handled as part of the order or shipping process before delivery. You should not normally receive a separate customs VAT or import duty bill from the courier. If a courier asks you to pay unexpected charges, please contact us before paying.
For international orders, duties and taxes are collected at checkout where applicable. This may vary depending on the destination country, so please check the checkout page for the applicable charges before placing your order.